AI RECEPTIONIST
Your next customer shouldn’t have to wait for someone to answer.
A defined call flow can collect the reason for a call, ask your qualifying questions, share approved information and pass the right conversations to your team.
Map my call workflow Start with a short assessment · No obligationINBOUND CALL / EXAMPLEILLUSTRATION
TRIGGER / 09:41New service enquiry
01Call answered
02Service and location captured
03Urgency checked
04Team notified
Designed around your actual process.
WHERE THE WORK BREAKS
When your team is on a job or it is after hours, every unanswered call creates another task tomorrow and leaves the caller without a next step.
THE FIRST VERSION
A clear process from trigger to handoff.
01 / ANSWER
Answer
Handle selected inbound call types with a clear opening and approved answers.
02 / QUALIFY
Qualify
Collect service type, location, urgency and the details your team needs.
03 / HAND OFF
Hand off
Route exceptions and important calls to a person with context attached.
COMMON STARTING POINTS
Start where the work repeats.
Missed call captureAfter-hours enquiriesAppointment requestsUrgent call routing
Call coverage, booking and escalation depend on your phone provider and business rules.